Frequently Asked Questions


Q: How are you going to ship my order?

We do our best to ship all orders within 24 hours of receipt, Monday – Friday, excluding holidays.

Shipping prices are calculated by the shopping cart. Just enter your city, state and zip and the shopping cart will calculate the exact shipping rate.

Domestic Orders:

  • Standard Mail: 2-7 Business Days
  • Priority Mail: 2-3 Business Days
  • Express Mail: 1-2 Business Days
  • UPS Ground: 1-6 Business Days
  • UPS 2-Day Air: 2 Business Days

*UPS Orders placed before 3pm EST on M-F will ship out the same day.

Shipping Options:

Standard Mail: is Shipped via Ground, First Class or Priority mail depending on the size and weight of the order.
Priority & Express Mail: is Shipped via USPS Priority mail or USPS Express Mail as selected.
UPS Ground: is Shipped by UPS, please see map below for delivery estimated time: 1-6 Business Days

*PACKAGES TRAVELING BY GROUND MAY BE DELAYED BY INCLEMENT WEATHER*

Free Shipping on all orders over $99:

We offer Free Shipping on all orders over $99 to destinations within the United States. Orders that qualify for free shipping are shipped by our choice of Ground or USPS, which we select based on package size, weight and destination.

International Orders:

USPS International: 14-21 Business Days.
USPS International Express Mail: 5-7 Business Days.
UPS Worldwide Expedited: 5-7 Business Days

International Orders Please Note:

International Orders that are shipped by United States Postal Service (USPS) or UPS Worldwide Expedited. Shipping rates are based on package weight and destination. Shipments by standard USPS International typically arrive in 14 -21 business days (but not guaranteed). UPS Worldwide Expedited & USPS Express take about 5-7 business days. Shipping rates are displayed on the checkout page, (prior to where you’re asked to enter your payment information) so that you can get an exact shipping price before committing to an order.

Please be advised that your country may charge additional import fees for which Perfect Supplements cannot be responsible. Please note that your country may have import restrictions on certain items so we recommend that you research which items are allowed into your country before placing your order. If an item is not allowed into your country, we cannot be responsible for the cost of the product or the cost shipping. Some countries may implicate a customs fee. Perfect Supplements is not responsible for these charges. We are sorry for any inconvenience.

For International orders, you will receive a code starting with 2 letters, followed by 9 numbers then US. (Example: LZ699995967US). You will be able to track your package 24 hours after your order has been processed here, International Tracking or for larger packages www.usps.com

For UPS Worldwide Expedited orders, you will be able to track your package within 24 hours after your order has been processed at, www.ups.com

Tracking Information: Your tracking number will be sent when package is ready to be received by shipping company. The tracking number may not be active for 24-48 hours.

APO and FPO Addresses: Perfect Supplements ships to APO and FPO using United States Postal Service


Expiration Dates?

The expiration date of any given product varies depending on the shipment. Generally speaking, expiration dates on most supplements range from 1 1/2 years to 3 years.


Will you auto bill my credit card if I order?

You will NEVER be auto billed for ANYTHING.

If you decide to purchase our products, it is a one time purchase. We hope you will love our supplements and reorder in the future, but that is completely up to you! There is nothing to cancel when you order our products, no monthly memberships and no hidden charges.

(Auto-shipping is available to those who specifically request. Our auto-ship customers receive free United States shipping or 50% off International shipping)


Do you have a free trial?

We do not have a “Free Trial” however, if you purchase any Perfect Supplements Brand product and are not completely satisfied, we will reimburse the purchase price minus the shipping cost. In other words, we offer a money back guarantee. We strive to keep our customers happy and healthy!


Can the empty Supplement bottles be recycled?

Yes, most definitely! All our bottles are either #1 PETE or # 2 HDPE , so please recycle.